Terms and Conditions

In these Terms, the following definitions apply:

• "Platform" means the Fomax website, web application, mobile application, and all associated services accessible at fomax.ai and related domains
• "User", "you" means any individual or entity that registers for or uses the Platform
• "Content" means any text, images, videos, data, or other material created, uploaded, or published through the Platform
• "Subscription" means a paid or free plan that grants access to specified Platform features
• "AI Tools" means Irysh, Social Mind, AI Day Planner, Brainstack, and all other artificial intelligence features within the Platform

To use Fomax, you must:

• Be at least 13 years of age (users under 18 require parental or guardian consent)
• Have the legal capacity to enter into a binding contract under Pakistani law
• Not be barred from using the services under applicable Pakistani or international law
• Provide accurate, complete, and current registration information

Fomax reserves the right to refuse service or terminate accounts that do not meet these eligibility requirements.

When creating an account on Fomax, you agree to:

• Provide truthful and accurate information during registration
• Maintain the confidentiality of your login credentials and not share your account with third parties
• Notify us immediately at info@fomax.ai of any unauthorised access to your account
• Accept responsibility for all activities that occur under your account

Fomax shall not be liable for any loss or damage resulting from your failure to maintain account security.

4.1 Plans

Fomax offers the following subscription plans:

• Starter (Free): Limited access with no payment required
• Creator ($19/month billed annually): Full content, planning, and community features
• Brand/Team ($49/month billed annually): Team access, white-labelling, API, and dedicated support

4.2 Billing

• Subscriptions are billed in advance on a monthly or annual basis
• All prices are displayed in USD; applicable taxes may apply for Pakistani users
• Fomax uses third-party payment processors; your payment details are governed by their terms
• You authorise Fomax to charge your payment method for recurring subscription fees until cancellation

4.3 Free Trial

Paid plans include a 14-day free trial. No charge is made during the trial period. You may cancel at any time during the trial without incurring any cost. If you do not cancel before the trial ends, you will be charged the applicable subscription fee.

4.4 Refund Policy

Fomax offers a 7-day refund window from the date of first charge on a new paid subscription. Refund requests made after 7 days will be considered on a case-by-case basis. No refunds are issued for partial billing periods. To request a refund, contact info@fomax.ai.

4.5 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You retain access to paid features until the period ends.

You agree to use Fomax only for lawful purposes. You must not use the Platform to:

• Publish, distribute, or transmit content that is illegal under Pakistani law, including content prohibited under PECA 2016
• Spread misinformation, defamatory content, or content that incites hatred, violence, or discrimination
• Infringe any intellectual property rights of third parties
• Conduct spam, phishing, or unsolicited commercial communications
• Impersonate another person or entity
• Upload or distribute malware, viruses, or malicious code
• Attempt to gain unauthorised access to any part of the Platform or its infrastructure
• Scrape, extract, or systematically download Platform data without authorisation
• Use AI Tools to generate content that is obscene, pornographic, or harmful to minors
• Violate any applicable local, national, or international law or regulation

Fomax reserves the right to suspend or terminate accounts that violate this Acceptable Use Policy without prior notice and without refund.

6.1 Fomax's Intellectual Property

The Platform, including its software, design, AI models, branding, logos, documentation, and all underlying technology, is the exclusive property of Fomax and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform solely for its intended purposes during your active subscription.

6.2 Your Content

You retain ownership of all original content you create and upload to Fomax. By submitting content to the Platform, you grant Fomax a non-exclusive, royalty-free, worldwide licence to host, store, process, and display your content solely for the purpose of delivering the services to you. Fomax does not claim ownership of your content.

6.3 AI-Generated Content

Content generated by Fomax's AI Tools (Irysh, etc.) using your inputs and brand voice is provided to you for your use. Fomax makes no warranty that AI-generated content is original, error-free, or free from third-party intellectual property claims. You are responsible for reviewing all AI-generated content before publishing.

Fomax integrates with third-party platforms including LinkedIn, Instagram, TikTok, X (Twitter), Facebook, and others. By connecting these accounts, you:

• Authorise Fomax to access, post, and retrieve data on your behalf via their official APIs
• Agree that your use of those platforms remains governed by their own terms of service and privacy policies
• Acknowledge that Fomax is not responsible for changes, restrictions, or disruptions to third-party APIs

8.1 Service Disclaimer

Fomax is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free from security vulnerabilities. AI-generated content is provided without guarantee of accuracy, originality, or fitness for a particular purpose.

8.2 Growth Results

Fomax provides tools, analytics, and AI assistance to support your growth goals. We do not guarantee specific results, including follower growth, revenue targets, engagement rates, or business outcomes. Results depend on many factors outside our control.

8.3 Limitation of Liability

To the maximum extent permitted by Pakistani law, Fomax, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform. Our total aggregate liability to you for any claims shall not exceed the amount you paid to Fomax in the 3 months preceding the claim.

You agree to indemnify, defend, and hold harmless Fomax and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) content you post or publish through the Platform.

10.1 Termination by You

You may terminate your account at any time by contacting info@fomax.ai or through account settings. Upon termination, your access to paid features will cease at the end of the current billing period.

10.2 Termination by Fomax

Fomax reserves the right to suspend or permanently terminate your account, with or without notice, if:

• You violate these Terms or our Acceptable Use Policy
• Your account is involved in fraudulent, illegal, or harmful activity
• Continued service would expose Fomax or third parties to legal risk
• You fail to pay subscription fees when due

10.3 Effect of Termination

Upon termination, your right to use the Platform ceases immediately. We will retain your data for up to 90 days after account closure, after which it will be deleted in accordance with our Privacy Policy.

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising out of or in connection with these Terms shall first be referred to good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of Lahore, Pakistan.

Fomax reserves the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes via email or in-platform notification. Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance. If you do not agree to the changes, you must stop using the Platform and cancel your subscription.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Fomax with respect to your use of the Platform and supersede all prior agreements, representations, or understandings.

For any questions, concerns, or notices under these Terms, please contact: